Social Media in the Retail Sector; - U.S. - Social Media in the Retail Sector; Forecasting 2011 Holi

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Greg Maloney of Jones Lang LaSalle discusses how social media is thriving in the retail sector with the adoption of retailers and landlords helping to drive sales and deliver on customer expectations. Maloney indicates that more than half of the traditional malls JLL Retail manages are engaged in various aspects of social media including Facebook, Twitter and mobile apps, and that nearly all, if not all, of its portfolio will be adopting these channels by year end 2012. Maloney goes on to say that the industry is still cautiously optimistic about the '11 holiday season; however, due to inflation and the rise in cost of goods, the industry needs to have a net 5 percent increase in sales over 2010 to break even with last years' results. Follow Greg Maloney on Twitter @greg_maloneyLearn more at
Social Media Venlo
ULI, retail, holiday season, social media, Twitter, Greg Maloney, holiday sales

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